Approved Auto Repair facilities have met and maintained AAA’s tough
performance standards while providing reliable and courteous service.
AAA requires facilities to employ trained technicians that have earned
certification by the National Institute for Automotive Service Excellence,
maintain state-of-the art tools and equipment to complete a broad range
of repairs, and adhere to customer service satisfaction criteria.
|In some areas, AAA also approves facilities that
offer auto body repair services including frame repair, paint/
detailing, body/unibody welding, and accident-related
Approved Auto Glass provides referrals to
auto glass companies.
AAA members also are entitled to:
Free maintenance inspection:
When your vehicle is serviced, you may request a free 39-point safety inspection.
This report will alert you to the condition of items frequently contributing
to roadside breakdowns.
You will be provided a written estimate of the cost of work to be performed
on your vehicle. The actual cost of the work may not exceed 10 percent
of the written estimate without your authorization.
Repairs, including parts and labor, are covered by a warranty of 12
months or 12,000 miles, whichever comes first.
As evidence of work performed, all replaced parts are returned to you
upon request, with the exception of those that must be returned to the
manufacturer under a warranty/exchange program.
AAA will investigate any dispute between a member and the repair provider.
Repair providers agree to accept AAA’s decision on the issue; members
are not bound by AAA’s decision.