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Approved Auto RepairApproved Auto Repair

AAA’s Approved Auto Repair facilities have met and maintained AAA’s tough performance standards while providing reliable and courteous service. AAA requires facilities to employ trained technicians that have earned certification by the National Institute for Automotive Service Excellence, maintain state-of-the art tools and equipment to complete a broad range of repairs, and adhere to customer service satisfaction criteria.

Find a AAA Approved Auto Repair facility near you



Approved Auto Repair Approved Auto Repair
In some areas, AAA also approves facilities that offer auto body repair services including frame repair, paint/ detailing, body/unibody welding, and accident-related mechanical repairs. Approved Auto Glass provides referrals to auto glass companies.



AAA members also are entitled to:

Free maintenance inspection:
When your vehicle is serviced, you may request a free 39-point safety inspection. This report will alert you to the condition of items frequently contributing to roadside breakdowns.

Written estimate:
You will be provided a written estimate of the cost of work to be performed on your vehicle. The actual cost of the work may not exceed 10 percent of the written estimate without your authorization. 

Warranty:
Repairs, including parts and labor, are covered by a warranty of 12 months or 12,000 miles, whichever comes first.

Returned parts:
As evidence of work performed, all replaced parts are returned to you upon request, with the exception of those that must be returned to the manufacturer under a warranty/exchange program.

Dispute resolution:
AAA will investigate any dispute between a member and the repair provider. Repair providers agree to accept AAA’s decision on the issue; members are not bound by AAA’s decision.

 


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